Software/ platforms

Pendo Appoints Paul Turner as EMEA MD

Pendo Appoints Paul Turner as EMEA MD

With 40% ARR growth in the region and the launch of Agent Analytics, Pendo strengthens its EMEA leadership to expand market presence and help enterprises drive greater software ROI.

Pendo, the world’s first software experience management platform, has announced a key leadership appointment in EMEA as it continues to bolster its leadership team and strategic capabilities to drive growth across the market. 

Paul Turner steps in as regional Managing Director, EMEA following a year of 40% ARR growth in the region, and a rapid pace of AI innovation. Pendo recently introduced Agent Analytics and released its first AI agent, alongside more than a dozen product enhancements.

As the EMEA region leader, Turner will focus on expanding Pendo’s foothold across the region by rigorously focusing on customers and helping them deliver positive business outcomes through better use and adoption of their software tools. Having previously held senior sales roles at Modulr, HackerOne, and Medallia, Turner’s credentials in scaling high-growth SaaS businesses speak for themselves.

“Pendo’s commitment to customer outcomes and innovation is second to none. I look forward to working with our talented team and incredible customers across EMEA to help them maximise the value of their software investments and drive business growth,” Turner said.

“Paul is someone who can build teams, grow customers, and bring regional alignment as we serve the needs of customers today and accelerate our AI roadmap for the future,” said Todd Olson, CEO and Co-founder of Pendo. “I enjoy working with Paul because we share an obsessive focus on helping customers experience real success through better software adoption.”

With a growing roster of Fortune 500 customers in Europe and a record year of brand development and market expansion, including the opening of a second European office in Germany, Pendo is doubling down on its commitment to innovation, customer success, and AI-powered transformation.

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Pendo

At Pendo, we’re on a mission to improve the world’s experience with software. Thousands of global companies use Pendo to provide better software experiences for 900 million people every month. Pendo improves business outcomes by enabling non-engineers to analyse, assess, and act on software issues. Our integrated Software Experience Management (SXM) platform manages the entire enterprise software asset: Customer- and employee-facing applications; desktop and mobile platforms; and SaaS, AI and Agentic software. Find out more at pendo.com

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