The human-centric AI platform drives agile, efficient and resilient performance at scale
CGI (TSX: GIB.A) (NYSE: GIB), one of the largest independent IT and business consulting services firms in the world, announces the launch of CGI SpeedOps, a business operations transformation solution that combines advanced technologies, including AI, with business expertise to deliver agile operations and sustainable value for clients across commercial and public sector industries.
“By harnessing AI, cloud, automation, and data-driven insights, CGI SpeedOps helps clients achieve faster, smarter, and more adaptive outcomes,” said Dave Henderson, President, Intelligent Solutions and Innovation, CGI. “It complements CGI’s solutions portfolio by enabling agile decision-making and continuous improvement at scale and can be integrated with CGI DigiOps to further enhance service delivery, efficiency, and performance.”
Developed in Portugal and already in production with a variety of outsourced client operations across energy and utilities, as well as banking, CGI SpeedOps is now being expanded globally. Built on a fluid and scalable platform, the solution connects people, processes, data and systems.
“CGI SpeedOps is a cornerstone of our BPO 5.0 strategy and a key enabler for clients looking to transform their business operations,” said Paulo Oliveira, Vice-President, Consulting Services, CGI in Portugal. “It reflects our deep operational knowledge and commitment to continuous innovation. As we extend into new markets, the platform will empower clients with the agility, intelligence, and resilience required to lead in a digital-first world.”
When combined with broader process automation initiatives, such as those enabled by CGI DigiOps, it can deliver efficiency improvements of over 40%.
Designed to address the growing demand for AI-powered high-performance operations, CGI SpeedOps leverages an integrated toolset of proprietary technologies to modernize and optimize service delivery for clients. In addition, CGI DigiOps integrates application and infrastructure management to drive innovation and transformation. Together, both platforms help organizations unlock new levels of value in their operations and achieve tangible business outcomes.
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