Partnership enables enterprises in the Kingdom of Saudi Arabia to unlock the full value of their digital transformation initiatives
Whatfix, the global leader in Digital Adoption Platforms (DAP), today announced a strategic partnership with Elite Consultancy Services (ECS), a leading consultancy and advisory services organization in the Kingdom of Saudi Arabia.
Whatfix is redefining how enterprises adopt and realize value from technology. With its Gen-AI powered Digital Adoption Platform, Product Analytics, Mirror simulation software, and AI Agents, Whatfix helps organizations transform the way users interact with software applications and AI Agents. More than 700 enterprises, including 80+ Fortune 500 rely on Whatfix to boost productivity, ensure process compliance, enhance user experience, and impact business outcomes. Recognized as a global category leader across Gartner, Forrester, IDC, and Everest Group’s DAP reports, Whatfix has a growing presence in the Middle East, making this partnership with ECS a strategic step in its regional expansion.
As Middle Eastern enterprises continue to make bold digital investments, initiatives such as Saudi Arabia’s Vision 2030 and broader regional transformation programs are leading the way. A central pillar of these programs is the adoption of artificial intelligence, which is reshaping how enterprises deliver value and scale innovation. Whatfix’s AI-powered platform supports this mandate by ensuring enterprises not only implement new technologies but also achieve real user adoption, measurable productivity gains, and sustainable digital outcomes. The success of the digital transformation efforts, however, depends on more than technology rollouts. It requires ensuring that users fully adopt these solutions and realize value. Through this partnership, ECS will deliver Whatfix’s Core DAP, Product Analytics, and Mirror simulation solutions to enterprises, enabling them to achieve measurable productivity outcomes and maximize digital ROI.
“Partnering with ECS gives us a trusted local ally to deliver real adoption outcomes at scale,” said Khadim Batti, CEO and Co-Founder at Whatfix. “Together, we will help Saudi enterprises achieve the full value of their digital initiatives, improving productivity and accelerating transformation with our AI-first solutions.”
Echoing this sentiment, Abdulrhman Aldalaan, CEO of ECS, added: “By combining our deep local expertise with Whatfix’s powerful solutions, we will help organizations in Saudi Arabia drive higher returns on their technology investments, reduce friction for users, and support the Kingdom’s vision for digital excellence.”
This partnership marks a milestone in Whatfix’s regional growth journey, underscoring its commitment to empowering Saudi enterprises with cutting-edge digital adoption technology. By combining global product leadership with ECS’s trusted local expertise, Whatfix is well-positioned to accelerate digital transformation and deliver measurable outcomes for organizations across the Kingdom and beyond.
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