Cementing its leadership as a digital and AI transformation partner, EPAM earned “Exceptional Performer” status with outstanding client satisfaction ratings across multiple key categories in Whitelane Research’s 2025/2026 European study
EPAM Systems, Inc. (NYSE: EPAM), a leading digital and AI transformation company, today announced it has been named a Top IT Vendor in Europe, earning ‘exceptional performer’ status and the #1 ranking for both Application Services and General Satisfaction by Whitelane Research, an independent organization specializing in IT sourcing research across Europe.
“We are pleased to be named as a top IT service provider in Europe for the third consecutive year based on client feedback collected by Whitelane Research,” said Enver Amdiy, EPAM’s Senior Vice President and Head of Business in Europe. “We thank our clients for their continued trust and partnership, which makes this recognition possible. These results are a testament to EPAM’s dedication to client success and technological excellence. Achieving top rankings as an Exceptional Performer in both Application Services and General Satisfaction highlights the value our clients place in our capabilities and our commitment to delivering results across their key initiatives.”
Whitelane Research’s 2025/2026 IT Sourcing Study Europe involved more than 2,500 participants from top IT spending organizations across Europe, who evaluated their nearly 7,000 unique IT sourcing relationships. The rankings are based on key performance indicators and segmented by IT services categories, resulting in one of the most comprehensive and representative reports on the European IT sourcing market. Survey respondents evaluated 37 IT service providers across various performance categories, with EPAM achieving the highest ratings in the following categories:
- Application Services: Ranked #1 and named an Exceptional Performer, with a top rating of 83%
- General Satisfaction: Ranked #1 and named an Exceptional Performer, with a top rating of 82%
- Service Delivery Quality: Ranked #1, EPAM received a top rating of 85%
- Account Management Quality:Â EPAM received a rating of 84%
- Innovation: Ranked #1, EPAM received a top rating of 76%
- Transformation: Ranked #1, EPAM received a top rating of 75%
“EPAM’s exceptional results in our 2025/2026 IT Sourcing Study highlight their continued prominence as a top IT services provider in Europe,” said Alex van den Bergh, Head of Research, Europe at Whitelane Research. “For enterprises planning to increase investments in AI and GenAI over the next 2-3 years, selecting an IT partner with robust capabilities such as EPAM is critical to overcoming adoption challenges such as data quality, systems integration and skilled talent.”
Recognitions by Whitelane Research for excellent client satisfaction across digital transformation technologies and application services have underscored EPAM’s client centricity and strong performance as a leading IT partner across Europe in additional IT sourcing studies throughout 2025, including:
- Top IT Vendor in Germany, November 2025
- Top IT Vendor in Switzerland, September 2025
- Top IT Vendor in the UK, July 2025
- Top IT Vendor in the Nordics, April 2025
- Top IT Vendor in the Netherlands, March 2025
To see the full survey results, visit:Â https://whitelane.com/europe-2025-2026/