Digital Transformation

Accenture is a Leader in Healthcare Provider Digital Services

Accenture has been recognized as the Leader in the “Healthcare Provider Digital Services PEAK Matrix® Assessment 2023” report by industry analyst firm Everest Group.

Accenture (NYSE: ACN) has been recognized as the Leader in the “Healthcare Provider Digital Services PEAK Matrix® Assessment 2023” report by industry analyst firm Everest Group.

Accenture scored higher than all competitors in both Market Impact and Vision & Capability for its ability to drive digital transformation across the healthcare provider value chain, including patient engagement, care management, financials and network management. Everest highlights Accenture’s strong technology partner ecosystem, wide global footprint, depth of industry knowledge and continued investments to strengthen its existing capabilities through acquisitions such as Gevity, Root and Workforce Insight.

Rich Birhanzel, a senior managing director at Accenture who leads its Health industry practice globally, said, “Data and technology combined with human ingenuity are opening new possibilities in healthcare and allowing organizations to create truly personalized and relevant experiences that meet all patient needs. Everest’s recognition is a testament to the strength and differentiation of our healthcare expertise and industry-leading digital capabilities that help our clients reinvent care delivery to improve access, experiences and outcomes of healthcare.”

According to the report, the overall provider digital services market is close to US$5 billion and is expected to grow at a CAGR of 8.7% between 2021 and 2025 as healthcare providers look to future-proof their technology estate and enable resilient business models. Key business themes such as payer-provider collaboration, population health management, interoperability and evolving care models are driving the demand for digital adoption among providers.

Chunky Satija, Vice President at Everest Group, said, “The COVID-19 pandemic accelerated digitization in the healthcare industry and brought into focus new demand themes, such as value-based care, virtual care, and hyper-personalization. To meet the changing demands, providers are increasingly embracing technologies such as AI, cloud, and analytics. Accenture has a comprehensive portfolio of offerings across the provider value chain along with in-house IPs such as PExA (Patient Experience Platform), and AHA (Accenture Healthcare on Azure) which are helping drive value for clients by accelerating their digital transformation journeys. Accenture’s global presence, deep domain knowledge, and recent acquisitions, including Gevity, have helped to deepen its existing consulting and digital capabilities as well as enabling its positioning as a Leader in Everest Group’s Healthcare Provider Digital Services PEAK Matrix® Assessment 2023.”

Everest notes that Accenture has expanded its capabilities across the value chain, offering end-to-end solutions in most use cases. The report also details Accenture’s strong focus on security services and capabilities for helping healthcare organizations address threats and mitigate the consequences of cyberattacks through security solutions.

Accenture was named a leader in Everest Group’s previously released Healthcare Payer Digital Services PEAK Matrix® Assessment 2022 and Healthcare Analytics Services PEAK Matrix Assessment 2022. Everest Group’s Healthcare Provider Digital Services PEAK Matrix® presents an assessment of 27 healthcare service providers based on a range of distinct metrics related to capability and market impact.

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