Rating demonstrates leading healthcare data analytics company’s commitment to process excellence
The IT Infrastructure Service Delivery and Transformation team atCotiviti, a leader in data-driven healthcare solutions, has been rated at level 3 of the CMMI Institute’s Capability Maturity Model Integration (CMMI)® (CMMI Services V2.0). The appraisal was performed by ATKOTT, Inc. Achievement of this maturity level places Cotiviti in an elite group of organizations that have been found to have met the CMMI model’s standards of efficient and effective delivery of quality service offerings that meet market and customer needs.
CMMI’s model is an integrated set of best practices adopted by many Fortune 500 companies that effectively guides organizations through several process improvements. An appraisal at maturity level 3 indicates the organization is performing at a “defined” level. This means processes are well characterized and understood, and are described in standards, procedures, tools, and methods. The organization’s set of standard processes, which is the basis for maturity level 3, is established and improved over time.
“Currently, Cotiviti is now one of only thirty companies in the U.S. that has achieved this designation,” said Emad Rizk, M.D., chairman, president, and CEO of Cotiviti. “We are honored to gain CMMI’s recognition as a company that continually demonstrates an ability to improve processes and deliver world-class service. This appraisal validates our commitment to providing our customers with high-quality advanced data analytics insights and innovative technologies.”
CMMI helps companies analyze their strengths, weaknesses, and opportunities to gain customer loyalty, develop resiliency, improve time-to-market, increase quality, and reduce cost. This appraisal highlights Cotiviti’s excellence in delivering information technology infrastructure and support services across the enterprise.
“Cotiviti’s IT Infrastructure Service Delivery and Transformation team plays a critical role in supporting the internal teams and systems that enable us to deliver solutions to our customers,” said Roy Stephens, Cotiviti executive vice president of shared services. “Achievement of this rating affirms our team’s excellence in establishing well-defined, scalable processes that improve the organization’s ability to support Cotiviti’s clients.”
“Cotiviti’s relentless pursuit of excellence and drive toward operational efficiency are key factors behind the successful completion of CMMI-SVC (V2.0) Level 3 certification,” said Dan Vnuk, Cotiviti senior vice president of IT infrastructure. “This designation will aid in further refinement and repeatability of our processes, supporting our continuous improvement.”
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