Behavox, the leading provider of AI-powered compliance and archiving solutions, today announced significant enhancements to the Behavox Intelligent Archive, designed to dramatically reduce cost, improve operational efficiency, utilising superior deduplication technology to reinforce Behavox’s leadership in delivering modern regulatory archiving of communications and transaction data. Unlike competing products, Behavox helps firms manage costs and risk by effectively removing duplicative content, resulting in review costs being slashed by as much as 30%.
Data Duplications Drive Cost
Enterprises are forced to endure elevated costs due to data duplication in the following ways:
- Increased storage cost. Duplicated data is still stored, which increases the cost of legacy solutions as they require a large storage footprint, leading to high cloud or on-prem costs.
- More expensive and slower data processing. Processing duplicated data increases the resource load for operations such as indexing and searching, which is the most common data operation on an archive. This raises costs in terms of cloud expenditure or on-premises infrastructure, as well as operational impacts such as longer search times and the associated human costs.
- Data exports, a key source of archiving revenue for legacy archiving providers, are larger than necessary. With the same data being exported more than once; and
- Duplicate data means more data to be reviewed, which creates significantly more labor costs and delays completion time, plus the increased chance of data interpretation errors.
Customers of legacy providers tell us they typically experience data duplication rates of approximately 30%. Therefore, searching takes longer, legal review takes longer, and investigations take longer.
Behavox’s established deduplication solution overcomes these issues for customers. The result is reduced time and risk for firms.
“Legacy vendors charge you to store, process, and review the same content multiple times,” said Dr. Michael McGrath, Head of DCGA Strategy & Partnerships at Behavox. “By removing duplicates before they even reach the legal team, we help clients cut costs at every stage: storage, processing, and legal review.” He goes on, “Key to this is the fundamental task of ensuring the integrity of the data from creation to usage and deletion. This is a challenge for most of the industry from the very outset, with poor data reconciliation technology at the ingestion stage, and data loss and corruption with some solutions.
The Behavox Intelligent Archive now includes multi-layered native deduplication, which removes duplicate data during search and export. As firms typically see 20%-30% duplicate data this means they can expect to achieve significant reductions in review volumes, by up to 30%. Reviewing exported data, especially by costly resources, remains one of the main components of the operating costs of a compliance solution.
The result is a transformed customer experience:
- Lightning-fast performance
- Smaller and free exports
- Accelerated review; and
- Reduced review costs.
This new capability is Generally Available (GA) and has been rolled out to existing Intelligent Archive customers.
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