Bizmatics and DrFirst Partner to Boost Medication Adherence

PrognoCIS EHR Adds RxInform Automated Patient Messaging to E-Prescribing Workflow 

Health technology pioneer DrFirst and Bizmatics, a leading provider of clinical and business productivity software and services for multidisciplinary medical practices and healthcare organizations, today announced a partnership to reduce prescription abandonment and improve medication adherence. Bizmatics will integrate the RxInform patient engagement solution into PrognoCIS, their electronic health record (EHR) software, to deliver automated messages to patients’ mobile devices when their healthcare providers send prescriptions to the pharmacy.

More than 25% of new prescriptions are never picked up by patients due to high out-of-pocket costs, concerns about side effects, or forgetfulness. These gaps in adherence contribute to poor patient outcomes, such as disease progression and hospital readmissions, which also increases costs to the U.S. healthcare system.

Now, prescribers using the PrognoCIS EHR can help reverse high prescription abandonment rates without disrupting their clinical workflows by automatically triggering a secure message to patients after an electronic prescription is sent to the pharmacy. RxInform messages let patients view their prescription and pharmacy location, provide educational information about the medication, and offer ways to save on prescription costs, which can be crucial for improving adherence.

“The DrFirst and PrognoCIS partnership strengthens the connection between healthcare providers and their patients,” said Marc Keller, EVP of Bizmatics. “By integrating RxInform, our clients can offer patients enhanced access to knowledge-based articles, text reminders for their prescriptions, payment details, and available coupons.” 

RxInform has consistently earned a 95% satisfaction rate, receiving over 20 million patient ratings. This positive feedback underscores the improved connections between practitioners and patients, improving the patient experience and helping them start and stay on therapy.

“When patients don’t pick up and take their prescriptions, it can have serious implications for their health,” said G. Cameron Deemer, CEO of DrFirst. “By adopting an integrated approach to e-prescribing, Bizmatics is empowering its prescribers to address the behavioral, financial, and practical barriers that lead to abandoned prescriptions and contribute to poor health outcomes. When you combine an efficient provider workflow with a personalized patient engagement strategy, you can really move the needle on medication adherence.”

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