This new position adds operational strength to the CompassMSP team with a leader in technology service delivery and customer experience.
CompassMSP, a provider of managed technology services and cybersecurity solutions, is pleased to announce the appointment of Donald (Don) Swartz to the role of Chief Operating Officer. He joins the current leadership team of CompassMSP and takes responsibility for service delivery as well as client experience and retention.
Swartz brings leadership experience in operational transformation and excellence; profitable growth strategies; and technology/IT strategy. With nearly 40 years in technology services, he is known for his abilities in employee engagement, service delivery, and customer retention.
“I am thrilled to have someone of Don’s caliber to help us grow and develop across all our regions,” said Ari Santiago, CEO of CompassMSP. “He has built a reputation for building highly motivated teams, promoting business alignment, and forging strong partnerships. His leadership skills will be a true benefit to our team as well as our clients.”
“Managed Service Providers are hitting an exciting time of growth and development as technology needs across all industries explode exponentially and cybersecurity requirements continue to be at the forefront of everyone’s mind,” shares Swartz. “This is a perfect time for CompassMSP to take the lead in providing technology and cybersecurity for small and mid-sized businesses. With commitment to our clients and to each other, we can achieve the operational excellence that will help bring our clients and our company to the next level.”
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