Cyber Security

CrowdStrike Integrates with ServiceNow for Better Incident Response

CrowdStrike Inc. (Nasdaq: CRWD), a leader in cloud-delivered endpoint protection, today announced it has joined the ServiceNow® Service Graph Connector Program, a new designation within the Technology Partner Program, with the ServiceNow Service Graph Connector for CrowdStrike. The new integration provides users the ability to integrate device data from the CrowdStrike Falcon® platform into their incident response process and improve both the security and IT operation outcomes.

Service Graph Connectors harness the expertise of ServiceNow technology partners and ServiceNow engineering to provide a quick and reliable means of bringing third-party data into the ServiceNow Service Graph and Configuration Management Database (CMDB). CrowdStrike’s Service Graph Connector enables customers to:

  • Gain Control and Visibility: Organizations can gain control of the environment with a scanless asset inventory system to get a comprehensive view of their attack surface and address perceived security gaps.
  • Shorten Time to Response: Customers get timely response to stop incidents from becoming breaches. This means that responders have access to meaningful asset data in a format that integrates with their existing platforms and formats. CrowdStrike helps bridge the visibility gap by bringing in host information that is correlated with threat detections.
  • Improve Efficiency with Ease of Setup: Customers get a guided setup and user-modifiable mapping allowing a quick setup and customizable experience. The integration supports the addition of new fields as they are released to the CrowdStrike application programming interface (API), without the need for an upgrade.

ServiceNow Service Graph, the next-generation system of record for digital products and services addresses the entire technology stack from infrastructure to the application layer. It includes ServiceNow’s CMDB, the repository for all infrastructure, relationships and configuration management information. With Service Graph, IT organizations are empowered with a broad and deep data foundation for managing the entire lifecycle of digital products and services. In addition, it underpins all ServiceNow products, allowing customers to tie together technology components, people, and processes into a service-oriented view. This connected approach enables customers to leverage their existing CMDB investments to rationalize portfolios, automate development, streamline cloud and security operations, manage risk, and understand ROI, driving high-value business outcomes.

“ServiceNow is leading the future of work by creating great experiences for businesses,” said Jeff Hausman, vice president and general manager of IT Operations Management, Security, and CMDB, ServiceNow. “We are pleased to have CrowdStrike integrate its Service Graph Connector to improve visibility of attack surface and device inventory so that customers can easily leverage ServiceNow for better security and IT response.”

“Accessing and operationalizing endpoint device data is critical to accelerating the response to security-related incidents,” said Matthew Polly, VP of worldwide business development, alliances, at CrowdStrike. “CrowdStrike’s Service Graph Connector on ServiceNow offers a seamless bridge between device data, asset management, and incident response processes, enabling customers to stay one step ahead of threats.”

For more information on the Service Graph Connector for CrowdStrike on ServiceNow, visit here.

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