The FQHC reports improved workflows and provides multilingual support for Louisville’s diverse community
eClinicalWorks®, one of the largest ambulatory cloud EHRs, announced that Family Health Centers (FHC), a Federally Qualified Health Center (FQHC) in Louisville, Kentucky, is using Sunoh.ai, the AI-powered medical scribe, to streamline documentation and help its providers deliver high-quality patient care. The seamless integration with the eClinicalWorks EHR, which enables providers to improve patient interactions, simplify workflows, and boost overall efficiency, was a significant factor in FHC’s decision to implement Sunoh.ai.
“Sunoh.ai has transformed our approach to clinical documentation and improved workflow efficiency,” shared Cynthia Cox, Chief Clinical Informatics Officer at Family Health Centers. “The quick adoption and increasing use by our providers show the platform’s effectiveness. We are starting to see providers use it for over 95% of their patient visits. This technology has not only cut down the time spent on clinical notes but also led to more thorough and accurate documentation, reducing stress for our team.”
Cox adds, “The seamless integration with eClinicalWorks EHR and Sunoh.ai’s ability to manage complex dictation and its multilingual capabilities, including Spanish-language support, have been instrumental in serving our diverse patient population, 40% of whom are non-English speaking. Providers are seeing meaningful improvements in their workflows, and we want others in the FQHC community to benefit from what we’re learning.”
Family Health Centers (FHC) is committed to providing high-quality, affordable primary and preventive healthcare to a diverse community. Offering services in primary care, dental care, and behavioral health, they proudly support patients from all backgrounds, including those who are uninsured or underinsured, as well as those covered by Medicare or Medicaid. Guided by a mission to deliver equitable, compassionate care for everyone, they incorporate AI-powered tools to ensure that access to excellent healthcare is never limited by a person’s ability to pay.
“Family Health Centers’ use of Sunoh.ai highlights the transformative potential of AI-powered technology in healthcare,” said Girish Navani, CEO and co-founder of eClinicalWorks. “The platform’s seamless integration with the eClinicalWorks EHR has enabled providers to streamline their workflows and documentation and reduce provider burnout. Its robust multilingual support empowers the FQHC to serve a diverse patient population. By helping providers save time and increase efficiency, Sunoh.ai is working to improve healthcare access and outcomes for everyone.”
eClinicalWorks continues to lead healthcare innovation, empowering providers with AI solutions that boost operational efficiency and strengthen patient-provider connections. Trusted by over 90,000 providers nationwide, Sunoh.ai is dedicated to improving healthcare delivery and outcomes.
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