Leading patient engagement and consumer healthcare provider InteliChart is pleased to announce that ENT and Allergy Associates, LLP (ENTA) has selected InteliChart’s Patient Portal from the Healthy Outcomes patient engagement platform to optimize their patient engagement and consumer healthcare initiatives. Based in New York and New Jersey, ENTA is the nation’s largest otolaryngology, allergy, and audiology private practice. The group’s 300 clinicians and 56 clinical locations are all utilizing NextGen’s EHR and EPM systems.
“InteliChart’s API integration and supported workflows with our NextGen EHR and practice management systems was a significant contributor to our patient engagement upgrade strategy,” stated Nicole Monti- Spadaccini, chief operating officer of ENTA. “We went live on the InteliChart Patient Portal in April this year and have seen a sizable increase in our portal adoption and utilization rates. We’ve benefited from the automated workflows InteliChart provides for portal registration, patient form delivery, and online scheduling, which has decreased manual staff efforts required to attain our patient engagement goals.”
In 2021, InteliChart and NextGen Healthcare entered into an agreement to ensure the successful integration and interoperability of InteliChart’s Patient Portal and NextGen’s EHR and practice management solutions. Today, thousands of NextGen providers utilize InteliChart’s patient portal to optimize patient engagement efforts.
As the patient experience continues to evolve, consumer healthcare expectations progress towards more active involvement and autonomy in managing their health. Today’s patient is aware of provider offerings from a digital access and engagement standpoint, and this has become a foundational factor in deciding where to receive healthcare services. The patient experience has become an essential component of a healthcare provider’s brand identity and serves as a key differentiator in today’s consumer-driven healthcare environment.
“ENT and Allergy Associates have established themselves as a top-tier specialty organization across numerous healthcare communities throughout New York and New Jersey,” said Gary Hamilton, CEO at InteliChart. “We are excited that ENTA has selected InteliChart’s Healthy Outcomes Platform to ensure they deliver a patient experience consistent with their established reputation. We look forward to helping alleviate ENTA staff burdens associated with manual patient workflows and enabling them to remain focused on care delivery and improving patient outcomes.”
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