Cloud-native solution leverages AI and machine learning to deliver exceptional user experiences and simplified IT operations
ePlus inc. (NASDAQ: PLUS – news) today announced that it has expanded its Managed Services portfolio with proactive monitoring, management, and support for Juniper Mist wireless, wired, and SD-WAN infrastructure devices. The offering complements ePlus’ current best-of-breed infrastructure monitoring with Juniper Marvis AI virtual network assistant capabilities to enable 24x7x365 performance and availability along with event remediation and incident isolation. By leveraging Juniper Mist Premium Analytics for comprehensive network observability, ePlus Managed Services provides insights across an organization’s networks to enhance end-user experiences and streamline IT operations.
“We’re excited to further expand our mature Managed Services practice with added support for the Juniper Mist portfolio. Through this service we apply the technical knowledge we have gained from working with hundreds of customers to analyze, validate, and act on the data collected by Juniper Marvis AI, significantly reducing mean time to resolution,” said Wayne St. Jacques, vice president of Managed Services at ePlus. “By relying on our team to evaluate recommendations and potential implications, customers can more accurately focus on prioritized actionable events and proactive conditions to prevent outages and restore services as quickly as possible.”
ePlus is a Juniper Elite Partner. For over a decade, ePlus and Juniper have worked together to engineer solutions that remove traditional constraints to deliver automated, secure, and scalable networks, enabling customers to modernize their IT infrastructure and achieve better business outcomes. More information about the partnership and joint offerings can be found at www.eplus.com/juniper.
