Omnissa®, a leading AI-driven digital work platform company, today announced it has been named a Leader in The Forrester Wave™: Endpoint Management Platforms, Q2 2026. The company received the highest score possible in the innovation criterion, as well as the highest scores possible in the self-healing, and frontline worker and vertical market enablement criteria.
In its evaluation, Forrester stated: “Omnissa’s superior vision for its Workspace ONE® platform enables autonomous workspaces by onboarding users, managing and securing endpoints, delivering applications, and optimizing EX.” Omnissa continues to advance this vision by delivering the intelligence, automation and security organizations need to turn autonomous workspaces into a reality.
As organizations support a growing mix of operating systems, device types, employee personas, and compliance requirements, IT teams are under increasing pressure to simplify management and deliver reliable digital experiences to all users at scale. Whether it’s a nurse accessing patient records or a retail associate processing a transaction, frontline workers depend on secure access to the technology they use to do their jobs. In these increasingly complex environments, organizations are looking for ways to reduce operational complexity and move from reactive endpoint management to a more proactive approach.
Omnissa Workspace ONE addresses these challenges by bringing endpoint management, security, digital employee experience, and AI-driven automation and orchestration into a single platform. As a result, IT teams gain control across devices and operating systems, while rich telemetry and AI-powered insights help strengthen security and optimize digital work environments. Built-in automation can help lower IT costs by reducing repetitive tasks, and digital employee experience (DEX) capabilities improve the employee experience across desktop, mobile, and virtual environments, which assists in lowering service desk costs.
A Total Economic Impact™ (TEI) study, conducted by Forrester Consulting, commissioned by Omnissa, in January 2026, found that Workspace ONE UEM helped a composite organization based on interviewed customers reduce service desk tickets by 65%, cut ticket resolution time by 50%, and reduced endpoint onboarding costs by 75%. These organizations were also able to save on reclaimed software licenses and reduce the risk of security breaches by 17%. By connecting telemetry, DEX, and automated remediation, Workspace ONE helps IT improve operational efficiency and move towards more autonomous endpoint management.
“Organizations are being asked to do more with less as endpoint environments grow more complex across specialized devices, operational technology, and new form factors that require broader platform support,” said Hemant Sahani, Vice President of Product Management at Omnissa. “We believe being named a Leader in The Forrester Wave™ validates our investment in Workspace ONE UEM — unifying device management, security, automation, and intelligence to move customers closer to autonomous workspaces that self-configure, self-secure, and self-heal.”
Workspace ONE UEM supports multiple use cases across devices and operating systems including Windows, macOS, iOS, Android, Linux, virtual desktops, rugged devices, and shared devices through a unified platform. The UEM solution helps organizations support diverse workforce needs in industries such as retail, healthcare, and manufacturing, providing secure access to applications and resources across locations, employee roles, and device types.
Visit the Omnissa Workspace ONE UEM page to learn how Omnissa helps organizations make autonomous workspaces a reality.