Howard Brown Health, OCHIN and Pivot Point Consulting Collaborate

Chicago-based LGBTQ-health and social services agency implements new EHR to support expanding service and patient needs

2022 #2 Best in KLAS: Overall IT Services Firm, Pivot Point Consulting, a Vaco Company, has been selected by Howard Brown Health, one of the nation’s largest healthcare and social services provider for lesbian, gay, bisexual, transgender, and queer (LGBTQ+) individuals, to provide project management, resourcing and advisory services for their OCHIN Epic EHR implementation.

Founded as a single clinic in 1974, Howard Brown Health now operates 12 clinics and 8 COVID-19 community support stations throughout Chicago. In addition to providing health services to members of the LGBTQ+ community, the agency has continued to expand services such as mental wellness, dental care and holistic services for survivors of sexual assault, while integrating these new services into its primary care-centered model.

“We are excited to enter into this new relationship with OCHIN and Pivot Point Consulting to allow us to offer a robust connection between our clinical services and our patients,” said Lauren Sullivan, CMIO, Howard Brown Health. “Pivot Point’s deep expertise in Epic and track record of delivering successful implementations, as well as OCHIN’s proven Epic EHR will allow us to realize immediate value from our technology and data.”

As Pivot Point continues to expand on the support provided to OCHIN and its members, Rachel Marano, Pivot Point Consulting Managing Partner, reflects, “We are proud to partner with OCHIN and its members nationwide to successfully plan and implement the Epic EHR. It is gratifying and rewarding to serve agencies in my hometown, like Howard Brown Health, with its mission of being agents of change for individual well-being and community health equity.”

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