Digital Transformation

Jumio named Representative Vendor in Gartner for Identity Verification

The Market Guide discusses growing concerns about AI-enabled attacks using deepfakes, offers comprehensive market recommendations for security and risk management leaders responsible for identity and access management and fraud detection

Jumio, the leading provider of automated, end-to-end identity verification, risk assessment and compliance solutions, has been recognized as a Representative Vendor for the fifth consecutive time in the latest Gartner Market Guide for Identity Verification,1 published on September 7, 2023

Jumio was named as a Representative Vendor among other identity verification vendors. “The listed vendors in this research represent what’s core in the market, what extends it and what will transform it,” stated the Market Guide.

Vendors were selected on the basis of one or more of the following criteria:

  • Vendors offering capabilities that support identity verification in ways that are unique, innovative and/or demonstrate forward-looking product strategies.
  • Frequent inquiries by Gartner clients about a particular vendor for identity verification use cases.
  • Vendors that represent particular market segments or geographic regions, thus helping to illustrate the breadth of the market.
  • Fair representation from year to year, with rotation of vendors that may have previously met the above requirements, but were omitted simply due to space restrictions.

As defined in the Market Guide, “the purpose of identity verification is to establish confidence in the identity of a user during a digital interaction. As a result, across all geographies and industries, the use cases in which identity verification is required in the market today have become broad in scope. This is accelerating as the pace and reach of digital transformation continue to expand the scope of digital interactions for both customers and workforce.”

The Market Guide also highlights growing concerns around generative AI and deepfake technologies, with Gartner reporting a significant increase in clients asking about the integrity of identity verification now that attackers could be using deepfakes.

“Security and risk management leaders must make deepfake detection a key requirement, and should be suspicious of any vendor that is not proactively discussing its capabilities in this respect,” the Market Guide states.

“We think that the Market Guide reinforces what we believe to be true: that the rise of deepfakes warrants a stronger form of identity verification, and that organizations must adopt multimodal biometric authentication, multi-modal liveness checks, deepfake detection models, as well as technologies to prevent presentation and injection attacks,” said Stuart Wells, chief technology officer at Jumio.

Jumio was also recently recognized as a Representative Vendor in the 2023 Gartner Market Guide for User Authentication, published on August 23, 2023.

To read the entire 2023 Gartner Market Guide for Identity Verification, click here.

1Source: Gartner Market Guide for Identity Verification, Akif Khan, 7 September 2023.

Note: The report title was changed from Market Guide for Identity Proofing and Corroboration to Market Guide for Identity Proofing and Affirmation in 2020 and changed to Market Guide for Identity Verification in 2023.

Disclaimer: Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.

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