Clients Recognize Integration, Scalability and Innovation Strengths
NextGen Healthcare, Inc. (Nasdaq: NXGN), a leading provider of innovative, cloud-based healthcare technology solutions, today announced that its Electronic Health Record (EHR) and Practice Management (PM) solution was top ranked by Black Book Research. NextGen® Enterprise was the No. 1 solution in the 11-25 & 26-99 Physician Groups (All Specialties) segment in the 2022 Ambulatory EHR PM User Survey. This marks the company’s fifth consecutive win for NextGen Enterprise, which has been top-rated since 2018. The report measures client satisfaction across a number of categories.
NextGen Enterprise was praised for its integration capabilities, as well as scalability, and innovation and optimization. NextGen Healthcare scored high marks for trust, accountability, transparency and ethics. Further, NextGen Enterprise scored in the highest client satisfaction category overall, receiving a designation of “overwhelmingly exceeds expectations.”
“The Black Book survey results are a reflection of our commitment to our clients’ success,” said David Sides, president and chief executive officer at NextGen Healthcare. “This is the highest compliment for us, as we live out our corporate value to ‘think like a client’ in order to help our providers achieve better healthcare outcomes for all. Our integrated, interoperable solutions scale with our clients as they grow their practices, treat more patients and expand access to care.”
NextGen Healthcare Ranked No. 1 overall and took the top spot in 12 categories, including:
- Best-of-Breed Technology: EHR vendor technology elevates customers via capabilities, equipment, processes, deliverables, professional staff, leadership, quality assurance and innovative initiatives.
- Integration: The vendor supports interfaces so information can be shared between necessary applications. Solutions are easily integrated to existing backend systems as needed and Health Information Exchange (HIE)-feasible.
- Innovation & Optimization: Clients believe that their vendor’s technology is helping them manage practices more effectively, generate accurate records and reimbursement billings, and cut their overhead.
- Support and Customer Care: Account management program meets client needs. Customer service and relationship satisfaction is manifested through significant flagship clients, as well as smaller and newest customers similarly.
To read the full report, visit: nextgen.com.
For more such updates and perspectives around Digital Innovation, IoT, Data Infrastructure, AI & Cybersecurity, go to AI-Techpark.com.
