NICE Actimize’s ActOne with AI Automation Highest in Aite Report

NICE Actimize, a NICE (NASDAQ: NICE) business, has achieved a Best-in-Class ranking and the highest average score in Aite Group’s inaugural 2020 “Aite Matrix: Case Management to Combat Global Fraud and Money Laundering” report among this year’s 10 participating vendors. The NICE Actimize ActOne Investigation and Case Management Platform received its high ranking based on measured parameters which included vendor stability, product features and client strength.

To download a complimentary excerpt from the “Aite Matrix: Case Management to Combat Global Fraud and Money Laundering”report, please click here.

According to the Aite Group Matrix report, NICE Actimize’s ActOne Investigation and Case Management Platform offers a number of significant, differentiating attributes, observing that, “RPA is used to automate repetitive, manual processes. Use cases include alert assignments, data pulls, validation checks, Google Map searches, account closures and openings subsequent to fraud events, and communications to make financial crimes operations more efficient. NICE Actimize’s NEVA tool is a configurable yet powerful rules-based desktop assistant that can guide investigative steps and recommend actions for quicker, more consistent, and more informed decisioning.”

“NICE Actimize is a vendor that eclipsed the other competitors in offering all the features and functionality needed as well as expected in an enterprise case management solution. The company is leading-edge on adding capabilities to improve its case management solution and ensuring the product meets FIs’ needs,” said Shirley W. Inscoe, Senior Analyst, Aite Group Fraud AML practice, and co-author of the Aite Group Matrix report. “The company should be congratulated on its case management solution and overall customer satisfaction.”

“NICE Actimize’s ActOne creates connections across an organization’s diverse risk and financial crime domains, providing financial institutions with the actionable insights necessary to gain a holistic view of risk. Our case management platform enables organizations to quickly visualize connections, and make better informed decisions while creating operational consistency,” said Craig Costigan, CEO, NICE Actimize. “We thank Aite Group for recognizing the breadth of our innovation and our ability to mitigate corporate risk.”

The Aite Group report also noted, “Actimize listens to its FI customers and seeks ways to improve case management. The company continues to make case management more open and scalable, expediting integration for rapid innovation and ingestion of additional technologies (through its marketplace as a one-stop ecosystem for access to third-party solutions and collaboration across the market.) Actimize delivers on innovation, expandable analytics, and intelligent automation.”

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