Axis Case Management to optimize CalAIM workflows, improve Managed Care Plan reporting, and scale Enhanced Care Management and Community Supports using the Qualifacts InSync EHR platform.
Qualifacts, the leading behavioral health technology provider specializing in AI-powered electronic health record (EHR) and data solutions, is proud to announce a new partnership with Axis Case Management, a California-based organization delivering Enhanced Care Management (ECM) and Community Supports (CS) services under the state’s CalAIM initiative.
After evaluating several different systems, Axis Case Management selected the Qualifacts InSync EHR to support its rapidly expanding California CalAIM programs, replacing manual processes, disconnected tools, and spreadsheet-based reporting with a unified, configurable platform purpose-built for complex behavioral healthcare coordination.
“CalAIM requires a level of documentation, reporting, and coordination that traditional EHRs simply aren’t built to handle,” said Alexander Saka, Program Manager at Axis Case Management. “We needed a system that could scale with our ECM and CS programs, adapt to different managed care plan (MCP) requirements, and reduce administrative burden on our care teams. Qualifacts demonstrated how InSync could be configured specifically for CalAIM, without forcing us into rigid workflows.”
Supporting California’s CalAIM Vision
Axis Case Management serves high-need populations across California, including individuals experiencing homelessness, seniors, and members with complex medical and social needs. As program volume increased, Axis faced growing challenges with manual eligibility checks, outreach tracking, care plan management, and MCP reporting. Legacy systems lacked the flexibility needed to support CalAIM’s evolving requirements.
Why Axis Chose InSync for CalAIM
Axis selected InSync for its ability to be configured around CalAIM workflows, rather than forcing CalAIM into a traditional behavioral health EHR model. Key benefits include:
- CalAIM-Ready Documentation & Reporting
Dynamic forms and reporting tools enable structured tracking of ECM and CS services, outreach attempts, care plans, and MCP-related data. - Care Coordination & Caseload Management
Role-based dashboards, face sheets, and encounter-driven workflows give care managers a real-time view of member status, outreach history, and care plan progress. - Scalable Foundation for Growth
InSync’s modular design allows Axis to expand programs, counties, and services without needing to replace its core system as CalAIM continues to evolve.
“With InSync, we can standardize our CalAIM workflows while still accommodating differences across MCPs and service lines,” added Saka. “That flexibility was critical for us.”
A Partnership Built for Complex Care
“We are proud to partner with Axis Case Management as they expand access to Enhanced Care Management and Community Supports across California,” said Josh Scholler, CEO of Qualifacts. “CalAIM represents a transformational shift in how care is delivered to the state’s most vulnerable populations. InSync was designed to support exactly this type of coordinated, data-driven care, and we’re excited to help Axis scale their impact.”
Explore AITechPark for the latest Artificial Intelligence News advancements in AI, IOT, Cybersecurity, AITech News, and insightful updates from industry experts!