Leading distributor of industrial supplies and equipment also will leverage Infor cloud solution to improve customer service
Infor®, the industry cloud company, today announced that R.S. Hughes Co. Inc., a leading North American distributor of industrial supplies and equipment, has selected Infor CloudSuite Distribution to help fuel business growth and maintain its competitive advantage.
R.S. Hughes – which provides a wide array of adhesives, abrasives, electrical, static control, tapes, labeling and safety products to manufacturers in the aerospace, electronics, medical, safety and transportation industries – also will leverage Infor’s cloud solutions to continue to improve customer service.
“We are extending our strategic relationship with Infor, which will help us stay current and provide a platform for growth while improving our customers’ experiences,” said Mike Page, chief marketing officer and chief technology officer at R.S. Hughes, which has 50+ warehouse sites in the United States and Mexico serving 60,000 customers.
With Infor’s CloudSuite Distribution ERP (enterprise resource planning) system, the company will have continuous access to the latest industry-specific capabilities, which will enable it to grow top-line revenues and differentiate its product and service offerings from competitors.
According to Page, R.S. Hughes also expects to realize numerous workflow process improvements, which will help reduce costs and the amount of time employees need to place and process customer orders. This and other operational efficiencies will help R.S. Hughes’ workforce focus more time on mission-critical and strategic initiatives, he said.
Read more about how Infor CloudSuite Distribution helps make it easier for distributors to offer new value-added services, elevate the customer experience, and achieve operational excellence.
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