RUSH teams up with Suki to Tackle Clinician Burnout

Suki Assistant will be deployed and evaluated across key specialties to streamline documentation, support coding, and reduce clinician burnout

Suki, the leader in voice artificial intelligence (AI) technology for healthcare, today announced that RUSH University System for Health, an academic health system whose mission is to improve the health of individuals and diverse communities, will be trialing its AI Assistant. With deep Electronic Health Record (EHR) integrations and a wide range of capabilities including ambient note generation, seamless coding, and Siri-like dictate and command modes, Suki operates as a full-fledged assistant with transformative benefits to clinicians and health systems. As an early adopter of cutting-edge documentation solutions, RUSH recognizes the advantages of AI solutions and will be deploying Suki across its network.

Suki’s impact extends across healthcare, offering clinicians invaluable time-saving functions. By automating tedious tasks, Suki empowers medical professionals to devote more attention to patient care. Additionally, its features generate robust documentation, improve reimbursement rates, and more. Notably, users experience a significant reduction in claim denials, with a 48 percent decrease in amended encounter rates.

“After using other AI documentation solutions, Suki stood out to us for its depth of integration with Epic, ability to do more than documentation, and competitive cost. We understand the profound impact that AI solutions can have on our clinicians as well as patient care and are excited to introduce Suki to our network,” said Bina Desai, MD, Chief Medical Informatics Officer of RUSH. “Our commitment to providing the best care stands at the core of everything we do, so we are excited to see how the solution will boost engagement and reduce burnout”.

With bidirectional integration with Epic, Suki fits seamlessly into RUSH’s workflows. Clinicians are able to pre-chart in Epic and finish their notes in Suki or start a note in Suki and pull in the latest data, such as vitals and lab results, from the EHR so that notes are accurate and comprehensive. Its advanced technology and seamless integration ensures efficient operation, resulting in a 72 percent reduction in time spent on documentation. The integration will allow RUSH clinicians to improve efficiency and provide high-quality, personalized care – from disease management to prevention across 30+ specialties.

“Suki Assistant is a true assistant that does more than just documentation. As more clinicians gain access to it, they will be less burdened by the time-consuming administrative work that leads so many to experience burnout and leave medicine,” said Jallel Harrati, SVP of Sales and Partnerships at Suki. “We are excited to team up with RUSH, an innovative organization whose values are completely aligned with ours. By working together, we will give clinicians more time and mental energy to focus on their patients and create unparalleled satisfaction for patients and clinicians alike.”

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