SimplePractice Partners with Smartlink Health Solutions

The partnership enables participation in North Carolina’s health information exchange (HIE) for thousands of SimplePractice customer practices serving clients using insurance

SimplePractice, an EngageSmart (NYSE: ESMT) solution and industry-leading platform simplifying the health and wellness experience, announced that it has partnered with Smartlink Health Solutions, a pioneer in bidirectional health data exchange via the user interface (UI), to enable private practitioner participation in NC HealthConnex. NC HealthConnex is North Carolina’s state-designated secure health information exchange (HIE) platform that shares data for over 9 million patients between providers and organizations to improve the quality of patient care.

Health care providers who receive state funds (e.g., Medicaid, NC Health Choice and State Health Plan) for the provision of health care services must connect to NC HealthConnex, but any licensed health care provider can voluntarily participate. Smartlink’s integration into SimplePractice’s EHR platform provides an effortless path for private behavioral health practitioners to participate and share patient data with NC HealthConnex. With the partnership, SimplePractice customers can now share their patients’ health information with other healthcare providers via the HIE, and patients can receive care that takes their mental, physical, and emotional health all into account.

“Having access to behavioral health information enables providers to deliver whole person care, which is critical to improving health outcomes,” said Siu Tong, PhD, CEO, and founder of Smartlink Health Solutions. “Smartlink’s partnership with SimplePractice will help health care providers in North Carolina work together to deliver better care to our community through their NC HealthConnex participation.”

Because many behavioral health-focused EHR platforms aren’t as advanced as a hospital or provider-focused EHR, contributing to HIEs like NC HealthConnex is often difficult for private practitioners. Integrating Smartlink into SimplePractice’s EHR simplifies and automates this process so practitioners can share data without interrupting their daily workflow and time spent with patients.

“Behavioral health is often left behind when it comes to technological advancements in healthcare,” said SimplePractice Chief Product Officer Ralph Zimmerman. “Our partnership with Smartlink allows private practitioners to participate in North Carolina’s HIE securely and seamlessly to better facilitate true whole-person care.”

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