TeleVox, the industry-leading provider of omnichannel digital patient engagement technology, has acquired the Odeza patient engagement business from Ensemble Health Partners (Ensemble), the leading revenue cycle management company for hospitals, health systems and physician practices.
Additionally, TeleVox and Ensemble will make TeleVox’s technology available to Ensemble’s customers, offering healthcare providers a comprehensive solution from patient acquisition to discharge and beyond.
“We welcome Odeza into the TeleVox family and the acquisition of their patient engagement business aligns with our 30 plus year commitment to providing tailored communication solutions that improve the patient experience and make TeleVox the industry leader,” said Vik Krishnan, President of TeleVox. “By making our patient engagement offerings available to the expansive customer base of Ensemble, we’ll help more healthcare providers deliver exceptional care to their patients.”
Today’s news continues a string of rapid growth and expansion for TeleVox. In April, TeleVox announced the launch of Iris™, an AI-enabled omnichannel conversational virtual assistant for healthcare providers. That announcement was followed a month later with the launch of its automated reputation management solution that empowers hospitals, health systems, and physician practices to take control of their online presence.
“This partnership strengthens each of our positions in the healthcare industry and delivers unmatched value to our customers,” said Judson Ivy, Founder, President and CEO of Ensemble Health Partners.
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