Smart EHR UI Critical as Healthcare Burnout and Turnover Reach Record Levels, Jeopardizing Patient Care and the Bottom Line of Health Systems
Wellsheet Inc., the leading Smart EHR UI provider reducing clinician burnout and increasing EHR efficiency and usability, announced today that Gartner has named Wellsheet as a Sample Vendor in the Smart EHR UI category in the Gartner® Hype Cycle® for Digital Care Delivery Including Virtual Care, 2022.
“EHRs consistently perform poorly on usability, impact productivity and contribute to health worker burnout and turnover which impact the financial stability of healthcare providers. Wellsheet’s Smart EHR UI reduces the time and effort to find, access and share relevant clinical information in real-time – no other Smart EHR UI, voice AI, or cloud provider is proven to do this today,” said Craig Limoli, CEO and founder of Wellsheet. “CMIOs shouldn’t be misled into waiting – they have waited long enough. Wellsheet is deployed enterprise-wide with 10,000+ clinicians using our smart interface to reduce time spent in the EHR, burnout and worker turnover for physicians, nurses and care managers.”
Wellsheet predicts and elevates the most relevant data from a Cerner, Epic or athenahealth Electronic Health Record (EHR) based on a clinician’s specialty and workflow habits, and prioritizes clinical content through specialized machine learning algorithms. It assembles the right information in a predictive, intuitive and customizable workflow that allows providers to quickly arrive at the correct clinical insights. Wellsheet’s Smart EHR UI is embedded within the EHR and gives clinicians the ability to understand what needs to be done without compromising the provider-patient interaction, enabling clinicians to make more informed decisions and reduce errors.
What is a Smart EHR UI?
In the Gartner Hype Cycle for Digital Care Delivery Including Virtual Care, 2022*report,authored by Sharon Hakkennes and Veronica Walk, and published 9 July 2022 (D G00768917), the company mentioned Smart EHR UI as an emerging innovation with a high benefit rating and less than 1% of market penetration, and defined it as:
“Smart EHR UI — Smart electronic health record (EHR) user interface (UI) solutions use artificial intelligence (AI) and machine learning (ML) to synthesize, summarize and elevate relevant clinical data from the EHR and other clinical data sources, creating a contextualized view of the patient record.”
The report went on to state that “As EHR adoption continues to grow and interoperability initiatives accelerate, the volume and complexity of clinical data clinicians must navigate become increasingly challenging. EHR data is usually organized chronologically in complex and non-standard hierarchies and is presented without consideration for clinical relevance or context. We expect increased adoption of smart EHR UI solutions to solve the growing complexity and volume of clinical data.”
Why is this Important ?
The Gartner report states “EHRs consistently perform poorly on system usability scales (SUS), with acceptability ranging from low marginal to not acceptable. Poor EHR usability is strongly associated with clinician burnout, which is a prevalent and serious problem for healthcare provider organizations. Smart EHR UI solutions can improve usability and mitigate clinician burnout by reducing the time and effort to find relevant clinical information within the EHR.”
According to the Gartner report, “Through the deployment of Smart EHR UI solutions, healthcare providers will:
- Increase clinician productivity and capacity by reducing time spent on chart review and searching for relevant clinical data.
- Improve the total experience of patients and clinicians by maximizing the patient- clinician interaction, whether conducted virtually or in person.
- Enable clinicians to make more informed decisions and reduce errors of omission by elevating relevant data that might otherwise be overlooked.”
“Healthcare providers are taking a multi-pronged approach to address the many contributing factors to clinician burnout, including the EHR. Clinician burnout has been exacerbated by pandemic conditions and has suffered from and contributed to unprecedented healthcare workforce shortages. Minimizing the burden on the care team and preventing further attrition or out-migration from the industry is a top priority in most healthcare provider organizations.”
*GARTNER and HYPE CYCLE are registered trademarks and service marks of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
To learn more about how you can deploy Wellsheet’s Smart EHR UI to reduce clinician burnout and improve your bottom line:
- Watch a video demo
- Read the blog What is a Smart EHR UI?
- Read a case studyabout Wellsheet’s enterprise-wide deployment at RWJ Barnabas Health and how they reduced time in the EHR and clinician burnout.
- Sign-up for a 1:1 demo and ROI analysis
Ease of Implementation
Wellsheet uses the Fast Healthcare Interoperability Resources (FHIR) application programming interfaces (APIs), and can pull and prioritize key patient data from multiple data sources with an accelerated implementation and deployment timeline. It can deploy its Smart EHR UI in weeks, with minimal IT support time, and clinician training takes only minutes. Wellsheet especially impacts productivity for clinicians working across various sites of service in the same facility, or across different EHRs between facilities and different health systems.
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