Integrated AI innovation in WellSky solutions optimizes clinical and business operations, reduces clinician burnout, and improves patient-centered care
WellSky, a global health and community care technology and services company, today announced its latest innovations in Artificial Intelligence (AI). The company’s SkySense AI-powered tools and capabilities are designed to optimize every aspect of a provider’s operations—including patient intake, care planning and decision-making, and billing and coding—eliminating inefficiencies, reducing documentation burdens, and providing real-time clinical insights that improve care delivery.
Here’s how WellSky is helping providers across the continuum of care focus on what matters most—delivering exceptional patient care:
- Improving medication reconciliation. WellSky Extract is reducing the time it takes clinicians to document a patient’s medications by 60 to 80% by extracting key information from patient-related documents and pictures of drug labels and populating data into the electronic health record (EHR).
- Responding to referrals faster. WellSky is embeddingAI-powered extraction into WellSky Enterprise Referral Manager to automate extraction and population of key patient and referral data from documents received via eFAX and direct secure messages into WellSky home health and hospice EHRs. This automation significantly reduces the review and manual entry of data and allows the user to more quickly respond to referral sources.
- Saving significant documentation time. WellSky Scribe uses ambient listening and transcription technology to automatically identify and extract key information from audible patient assessments and populate forms and fields within WellSky EHRs. Clinicians will be able to review the auto-populated assessment data, confirm it, and submit it into the record within minutes, saving valuable time.
- Generating clinical summaries. AI is used within the WellSky CarePort Referral Intake solution to summarize key elements of referral packets to allow providers to quickly assess patient needs and respond to referrals faster and more accurately.
- Driving efficiency in decision-making. Hospice agencies soon will be required to use the new Hospice Outcomes and Patient Evaluation (HOPE) assessment to better understand a patient’s care needs and contribute to that patient’s plan of care. The WellSky Hospice and Palliative solution will leverage AI to evaluate clinical information and then return suggested symptom impact rankings and appropriate reasoning, aiding clinicians in making decisions.
- Expediting chart reviews: WellSky is developing AI-assisted coding capabilities to augment medical coding and documentation-review tasks, driving new efficiencies and higher coding accuracy that will lead to optimal reimbursement and faster payment.
- Automating tasks to increase productivity. AI agents autonomously conduct the routine yet necessary tasks that keep healthcare organizations running. WellSky is developing agents that are purpose-built for performing specific tasks—like scheduling, authorizations, and patient engagement—in a highly coordinated and dependable fashion.
“This is a bold leap forward for WellSky. We are committed to delivering groundbreaking AI-powered solutions for acute, post-acute, ambulatory, and community care providers that empower them to thrive like never before,” said WellSky chairman and CEO Bill Miller. “By harnessing the incredible power of AI, we can help providers elevate the patient experience, serve more people, attract top talent, and enhance outcomes.”