Yellow.ai positioned for Completeness of Vision and Ability to Execute.
Yellow.ai, a leading enterprise conversational AI platform provider, today announced it has been positioned as a Challenger in the 2025 Gartner Magic Quadrant for Enterprise Conversational AI Platforms.
“Being recognized as a Challenger in the Gartner Magic Quadrant for Conversational AI Platforms is incredibly meaningful to our team,” said Raghu Ravinutala, CEO of Yellow.ai. “As generative AI and agentic AI have fundamentally transformed the conversational AI landscape, we’ve stayed focused on solving our customers’ complex business challenges with practical, enterprise-grade solutions that support omnichannel customer experiences across industries. We believe this recognition validates that our commitment to innovation and execution excellence is delivering measurable results for enterprises worldwide.”
Gartner defines conversational AI platforms (CAIPs) as SaaS products that primarily enable the development of applications simulating human conversation across multiple channels and media. CAIPs leverage composite AI, including generative AI (GenAI) and natural language technologies. Conversations can use a mix of modalities such as text, voice and visual content. CAIPs are used to create, deploy and manage AI-driven conversational interfaces. These platforms enable businesses to develop VAs and conversational AI Agents that facilitate both customer-facing and internal interactions through pro-code/low-code/no-code tools.
Yellow.ai’s agentic platform enables organizations to automate their AI development lifecycle at scale- from building and debugging to testing and optimizing. The platform serves diverse industries including banking and financial services, healthcare, utilities, retail, manufacturing, hospitality, and telecommunications across 85+ countries.
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