AI Company Evisort Wins 2023 Excellence in Customer Service Award

Evisort Customer Support Team Recognized for Educating and Empowering Customers to Achieve More with AI for Contracts

Evisort, the no-code contract intelligence platform loved by legal, procurement, finance and sales operation teams worldwide, today announced it has been named a winner of the 2023 Excellence in Customer Service Award presented by Business Intelligence Group.

Evisort empowers enterprises and growing companies alike to transform their business with AI-powered contract analytics and contract lifecycle management. The company uses its proprietary AI – which ingests and analyzes up to 450,000 contracts per day – to help organizations gain value even faster by creating a complete, intelligent contract repository in days, not months.

As the company continues to focus on the future of connected contract data, Evisort recently introduced advanced OCR that recognizes multilingual handwriting and typed text, presignature AI for contract negotiations and generative AI that drafts, redlines and negotiates contracts automatically.

“Customer service professionals and suppliers have had to make significant changes to adapt to our evolving world,” said Maria Jimenez, chief nominations officer of the Business Intelligence Group. “It is our honor to recognize Evisort as they are leading by example and making real progress on improving the daily lives of so many.”

“We are so fortunate to have a collaborative, problem-solving, and compassionate customer services team at Evisort,” said Rachael McBrearty, Chief Customer Officer at Evisort. “Our team leader, Stephen Berei, is a master of the art of customer service, and his team consistently delivers great experiences that inspire customer delight and loyalty.”

The Excellence in Customer Service Awards celebrate those who are winning by supporting their own customers and those who are developing the tools to help others find success. Awards were given out to consultants, outsource partners and technology providers for superior performances in the past 12 months.

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