Behavox, the AI company that transforms data into insights that safeguard and enhance businesses, today announced the expansion of Asian language capabilities in its Quantum Voice product, designed to strengthen compliance monitoring and risk detection across key Asia-Pacific markets.
With this enhancement, Quantum Voice now supports full transcription, risk detection, and language-switching for Japanese, Mandarin, Cantonese, Hindi, Korean, Vietnamese, Thai, Tagalog, and Indonesian – setting a new industry benchmark for multilingual compliance.
As financial institutions and multinational corporations scale in Asia-Pacific, the ability to monitor native-language voice communications has become critical. Legacy tools, which fail to interpret non-English conversations with precision, leave organizations vulnerable to fines, reputational damage, and operational risk. Regulatory expectations in the region have intensified, and many firms are discovering costly oversight gaps due to legacy tools that fail to understand non-English communications accurately.
Behavox Quantum Voice addresses these challenges directly, using domain-specific language models and AI-powered speech recognition, enabling enterprises to:
- Achieve unmatched accuracy with a 20% word error rate—outperforming major technology providers.
- Detect risks in real time with contextual AI models designed for regulated industries.
- Capture seamless language-switching that mirrors real-world conversations on trading floors and in customer interactions.
“Our customers operate in high-stakes, multilingual environments where missing a single signal can have serious consequences,” said Fahreen Kurji, Chief Customer Intelligence Officer at Behavox. “With Quantum Voice, we’ve eliminated language barriers in compliance – setting a new industry standard for risk detection in global communications.
With Quantum Voice, organizations benefit from:
- Faster and more accurate risk detection
- Higher-quality alerts with reduced false positives
- Stronger audit readiness and regulator confidence
- Unified oversight across languages, regions, and business units
This release builds on Behavox’s mission to help the world’s most complex organizations identify and prevent risk, regardless of communication format, channel, or language.
These capabilities are now generally available for all Quantum Voice customers. For more information or to request a demo, please visit behavox.com/demo.
To explore how multilingual AI surveillance is reshaping compliance, register for Behavox’s upcoming webinar: “Achieving Compliance Without Language Barriers”.
Hear more in a short video clip from Behavox Chief Revenue Officer Nabeel Ebrahim.