Customer reviews rank Nextiva among leading UCaaS, VoIP, telecom services for call centers and survey solutions
Nextiva (www.nextiva.com), the cloud communications company, today announced it was named a leader in four G2 Summer 2021 Reports including a Leader in UCaaS and a Mid-market Leader for VoIP. The rankings are based on Nextiva’s high levels of customer satisfaction and likeliness to recommend ratings from real users on G2, the world’s leading business solutions review website.
“Nextiva has helped tens of thousands of companies enrich their customer experience through voice and digital communications,” said Phil Steitz, Chief Technology Officer, Nextiva. “Everything we do is to help our customers grow and deliver on customer experience. To be recognized in a ranking driven by customer reviews is really rewarding.”
“Rankings on G2 reports are based on data provided to us by real users,” said Michael Fauscette, chief research officer, G2. “We are excited to share the achievements of the products ranked on our site because they represent the voice of the user and offer terrific insights to potential buyers around the world.”
In the Summer 2021 reports, G2 ranked Nextiva as a Leader in the following four categories:
- VoIP for Mid-Market
- UCaaS
- Telecom Services for Call Centers
- Survey Software
In addition, Nextiva ranked No. 1 in G2’s Mid-Market Relationship Index for Summer 2021, which measures Nextiva’s overall customer relationship scores.
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