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An Open Letter to CISOs – Cybersecurity Is a Team Effort – Train Accordingly

An Open Letter to CISOs - Cybersecurity Is a Team Effort - Train Accordingly

Cybersecurity is a team effort; training, readiness, and cross-functional alignment now define enterprise defense.

The Chief Information Security Officer (CISO) was once a behind-the-scenes figure—focused on compliance, infrastructure, and incident response. Today, the CISO is at the forefront of business resilience and transformation.

As threats grow more sophisticated and the consequences more severe, the CISO’s role has shifted from technical guardian to strategic leader. With that evolution comes a new mandate —  workforce readiness.

Cybersecurity is no longer just about firewalls and policies—it’s about people. AI is expanding the threat landscape, ransomware is crippling industries, and regulatory pressure is increasing. In this environment, developing and credentialing a capable security workforce is not optional—it has become essential.

The CISO Can’t Shoulder This Alone

From healthcare and finance to manufacturing and retail, cyberattacks are disrupting operations and eroding trust. In some sectors, they’re even endangering lives. Security is no longer an IT issue—it’s a business-wide concern.

Yet while the CISO’s responsibilities have grown, many organizations continue to overlook the most critical component of a strong security posture — skilled people. Without talent to support the CISO and embed security throughout the enterprise, resilience remains out of reach.

Training and Credentialing Are Front-Line Defense

Talent development is one of the most underutilized levers in cybersecurity strategy. It’s no longer enough to have policies on paper—organizations need practitioners with proven, hands-on skills who can respond decisively to threats.

Experiential learning and credentialing programs play a pivotal role. Digital apprenticeships and hands-on training simulate the real-world challenges CISOs face every day, preparing learners—from students to career changers—to meet them head-on. Building cyber-ready pipelines is essential for both filling open roles and future-proofing the organization.

Competency Over Compliance

Regulatory requirements continue to expand, from MFA mandates to continuous monitoring expectations. But compliance is just a baseline—it doesn’t guarantee protection.

True resilience comes from building a culture of competency. That means embedding security awareness across the organization, not just within IT. Certifications and experiential credentials provide a shared language and a measurable framework to build and maintain that culture.

Closing the Skills Gap Starts with Reimagining the Pipeline

The cybersecurity workforce gap remains significant—over 3 million roles globally. But the talent exists. What’s missing is access and opportunity.

Forward-looking organizations are already bridging the gap by partnering with community colleges, developing credentialing pathways, and supporting veteran transitions into cyber careers. These initiatives aren’t theoretical—they’re producing job-ready professionals aligned with real industry needs.

The CISO of Tomorrow Is a Workforce Architect

As digital transformation accelerates, tomorrow’s CISO must be more than a technologist. They must be a strategist, educator, and workforce architect.

The most resilient organizations are those that prioritize workforce development at the executive level—making security training enterprise-wide, investing in continuous upskilling, and empowering the CISO not just to defend infrastructure, but to build the teams capable of defending the future.

The threats will keep coming. The question is—will your people be ready?

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Frank Cicio

: Frank C. Cicio Jr. is CEO and Founder of iQ4 and the Cybersecurity Workforce Alliance (CWA). iQ4’s Discovery, Development and Retain Digital Cloud platform, automates the human capital supply-chain between business, government and education and will transform our next generation workforce. The CWA’s mission is to improve the technology-risk and additional skills disciplines in STEM and business to scale the college student and employee workforce. Frank is co-Chair of the NICE Career Development and Workforce Planning Framework Sub-Group, focused on institutionalizing Role Profile based competencies and skills cross-industry sector. Frank is also a member of the Council on Foreign Relations. Prior to starting iQ4 in 2007 Frank is a serial entrepreneur in emerging technology for 35 years taking two start-up companies public, one start-up acquisition and one turnaround company acquisition. These results were inspired through world class team building and entrepreneurship, leading to the transformation of high growth private businesses into public market leaders. Frank is an industry thought leader and evangelist speaking in boutique as well as major industry forums, his organizations have been recognized globally, winning dozens of awards including Logic Works feature on the front cover of Business Week and serves on various boards including NYU Poly Advisory Board, ITiB President, venture partner with InSight Capital Partners and the Workgroup Lead for NICE Framework Public Sector. Frank was born in Queens NY, has a Bachelor of Science Degree in Marketing from Manhattan College, post-graduate work at both Princeton and the University of Pennsylvania’s Wharton School of Business and a patent pending in workforce supply chain technology. He has two teenage boys, a wonderful and supportive wife, coached soccer for ten years, jazz and blues keyboardist, avid tennis, skier and fisherman.

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