Precisely, the global leader in data integrity, has been named a leading provider of customer communications management (CCM) solutions in the 2021 CCM Aspire Leaderboard.
The Aspire Leaderboard is an interactive tool that visualizes and ranks vendors across the CCM industry. Vendors are analyzed based on product capabilities, strengths, and strategic direction, including solution vision and roadmap. Precisely ranks as an Overall Leader and scored in the top four of all vendors surveyed.
Precisely’s EngageOne suite, which consists of various products offering solutions for print, mobile, and digital communications, customer insights, video, data, as well as archiving and electronic billing and payment, is praised for containing an industry-first unified SaaS platform of CCM. The EngageOne suite serves organizations across the finance, telecommunications/utilities, insurance, and government industry verticals.
Aspire also recognized Precisely for its continued investment in data analytics, containerization, micros-services, AI/ML, and conversational messaging that sets the company up for greater growth.
“Precisely has taken significant steps forward in the last year to reinvigorate its CCM components as part of its mission to deliver outstanding CX for its clients. A key part of this journey has been the creation of its unified SaaS platform, something that we believe sets the company up for future growth and success,” said Kaspar Roos, Founder and CEO of Aspire.
“We are honored and excited by Aspire’s recognition and validation of EngageOne as a leading provider in the CCM market for a third consecutive year,” said Greg Van den Heuvel, EVP and GM of CES at Precisely. “We’ve built EngageOne with a mission to help enterprises enhance the relevancy of their communications through data-driven enhancements and we continually seek out ways to further invest and expand in the CX space.”
The Aspire Leaderboard™ is copyrighted by Aspire Customer Communications Services Ltd. and is based on the findings and opinions of Aspire’s consultancy organization. Aspire does not endorse any vendor, product or service included in the Aspire Leaderboard. For tailored RFP support please contact the Aspire team here.
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