Jenzabar Wins 2021 EdTech Breakthrough Awards for Jenzabar Chatbot

Jenzabar Chatbot Recognized for Empowering Institutions With On-Demand Information Resource to Improve Student Engagement, Communications, and Experiences

Jenzabar, a leading technology innovator in higher education serving the new student, today announced that EdTech Breakthrough, a leading market intelligence organization that recognizes the top companies and solutions in the global educational technology market, has selected Jenzabar Chatbot as the winner of its “Best Use of Artificial Intelligence in Education” award in the third annual EdTech Breakthrough Awards program.

Jenzabar Chatbot uses artificial intelligence and automation to empower students to get answers to pressing questions on demand. It automates and scales student support, freeing up valuable time for faculty and staff to support students with more pressing needs.

“We are thrilled to receive this award for Jenzabar Chatbot, a product that has enabled many institutions to engage with students and provide an always-on resource for information during a tumultuous time for higher education,” said Ling Chai Maginn, President, CEO, and Founder of Jenzabar. “As schools invest in digital transformation to boost engagement, enrollment, and retention, they will increasingly rely on AI-powered communication channels like chatbots. We are proud to be recognized as an innovator in this important sector.”

Jenzabar Chatbot provides real-time answers to frequently asked questions, which frees staff to deliver personalized support for students with more complex needs. When relying solely on human interaction, institutions can only serve a finite number of people at one time, especially during high-activity periods. Integrating easily with schools’ SIS, Jenzabar Chatbot improves student communications and provides more streamlined campus experiences.

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