CPM software provider receives leading CX score of 9.1 in evaluation of 12 EPM providers
OneStream, a leader in corporate performance management (CPM) solutions for the world’s leading enterprises, announced it has been recognized as a First Place Champion in the 2022 Enterprise Performance Management (EPM) Emotional Footprint report by SoftwareReviews, a division of Info-Tech Research Group. As the top-ranked product among the 12 vendors in the report, OneStream received a CX score of 9.1 and a Net Emotional Footprint of 92, which measures high-level user sentiment towards a vendor’s product offerings across various dimensions of the vendor-client relationship and product effectiveness. Metrics include strategy and innovation, importance to professional success, service and product experience, negotiation and contract experience, and conflict resolution experience.
OneStream also received top rankings across the following vendor capability and product feature categories:
- Quality of features
- Product strategy and rate of improvement
- Ease of implementation
- Ease of IT administration
- Governance risk and compliance
“This recognition as a First Place Champion is a testament to the value users gain from partnering with OneStream to streamline, modernize and unify their complex financial processes,” said Tom Shea, CEO of OneStream. “We remain laser-focused on ensuring every customer is a reference, focusing on one customer success at a time. As finance leaders continue to adapt to today’s fast-paced and complex business environment, OneStream provides the tools and insights to drive rapid, accurate and data-driven decision making across the enterprise.”
The report serves as a comprehensive evaluation of popular products in the EPM market designed to help prospective purchasers make better decisions by leveraging the experiences of real product users. Data in the report is collected from product end-users and each product is compared and contrasted with all other vendors in their category to create a holistic and unbiased view of the product landscape.
This recognition follows on the heels of OneStream being named to Constellation Research’s ShortList™ for Cloud-Based Planning Platforms, with recognition for the company’s rapid growth and successful adoption by large enterprises.
For more information on Info-Tech Research Group and the 2022 EPM Emotional Footprint Report, visit: Best Enterprise Performance Management (EPM) Software 2022 | (softwarereviews.com)
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