Streamlined product offerings reinforce pMD’s dedication to unparalleled customer service
pMD®, a leading provider of end-to-end healthcare solutions, is excited to announce a comprehensive rebranding of its product lineup. This transformation underscores its dedication to streamlined, user-centric offerings that ensure customers are maximizing functionality and value with pMD®.
The new branding of pMD’s offerings is also designed to better reflect the company’s ethos and vision for the future of healthcare technology. Central to the rebrand:
- pChat™ – A reliable communications platform that delivers HIPAA compliant secure messaging and telehealth functionality.
- pCharge™ – The comprehensive charge capture solution that enables streamlined billing and communications for practices.
- pRevenue™ – An end-to-end solution and service focused on revenue management and workflow optimization.
Furthermore, in a strategic move to simplify and enhance user experience, all existing customer support services have been unified under one umbrella – pSuite™. This consolidated offering is available in various tiers, making it easier for customers to identify services that align with their needs without compromising on functionality or quality.
Two add-on services are available alongside the new pSuite™:
- pDemographics™: An advanced AI-driven service that streamlines accurate patient demographics collection and verification for medical billing.
- pPrescribe™: A built-in prescription service that integrates seamlessly with your revenue cycle.
In these challenging economic times, pMD® recognizes the need for businesses to maximize their ROI. By consolidating services and refining product names, pMD® acknowledges the importance of ensuring that new and existing customers have a clear understanding of their service portfolio, enabling them to extract maximum value from their subscriptions.
While product names are evolving, the underlying functionality, value, and experience remain unchanged. Existing subscriptions will transition seamlessly to the new branding without any disruption or alteration in service. This ensures that while the face of the products may wear a fresh new look, the heart – consistent, reliable, top-tier service – remains the same.
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