The partnership combines patient and nurse experience data with clinical information to help organizations benchmark their nursing outcomes
Qualtrics, the leader and creator of the experience management category, today announced a new partnership with Oculi Data, LLC to offer national benchmarking and reporting of metrics that are impacted by nursing care, nurse-sensitive metrics. With patient and nurse satisfaction data from Qualtrics, and clinical data from Oculi Data, healthcare organizations will be able to compare key nursing-related metrics, build a culture of nursing excellence, and support their Magnet Journey®.
“Comparing unit-level outcomes with those of other facilities across the nation makes sense, and especially if an organization chooses to pursue the prestigious ANCC Magnet® designation,” said Oculi Data Founder and CEO Teresa Anderson, EdD, MSN, RN, NE-BC. “Improvement without context can be deceiving and result in decreased patient safety and satisfaction, as well as disappointed and disengaged staff.”
“The application and review process to achieve Magnet® status is rigorous, lengthy and demanding – and for good reason,” said Qualtrics Chief Nursing Officer Denise Venditti, DNP, MHA, RN, FACHE, CPXP. “This innovative partnership with Oculi Data is important because it allows us to round out our Magnet solutions – we already offer patient experience and nurse satisfaction, and now we have the last piece of the triad with nurse sensitive indicator benchmarking data for organizations seeking nursing excellence.”
The Magnet Recognition Program® was created by the American Nurses Credentialing Center (ANCC), and is considered by many to be the gold standard of nursing excellence, and only about 10% of hospitals in the U.S. achieve this designation. The demonstrated outcomes common across Magnet® locations include improved patient experience, higher nurse satisfaction and retention, and enhanced health outcomes overall.
Both Qualtrics and Oculi Data are built on next-generation technology that continuously adapts with the healthcare industry’s needs and trends. Based on feedback from frontline nurses and nurse leaders, the platforms include intuitive user-centric dashboards that provide an automatic selection of the best and most appropriate national benchmarks, as well as ANCC® compliant graphs. These capabilities create efficiency in the Magnet® application process and ultimately the provision of a safe, optimal patient and nurse experience.
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