Board growth enhances Relatient’s leadership across healthcare specialties
Relatient, the leading patient scheduling platform, is expanding its Customer Advisory Board (CAB) following the group’s successful, inaugural year. In response to increased interest in intelligent scheduling and patient access solutions across healthcare specialties, the organization is adding two seats and four new CAB members.
The addition of these members, representing diverse specialty organizations, underscores Relatient’s commitment to maintaining a leading edge in patient scheduling:
- LaDonna Collinsworth, CMPE, Director of Shared Services, The Villages Health System, LLC
- Tanner Sloan, Chief Operations Officer, Texas Orthopedics
- Tiffany Cross, VP of Clinical Informatics, Covenant Health
- Regina Hancock, Director of Practice Transformation, Ascension
Since it was organized in 2023, Relatient’s CAB has provided the organization with invaluable insights into operational gaps and opportunities aligned with patient and provider needs. The Board’s strategic input on the importance of self-service tools guided recent enhancements to Relatient’s award-winning self-scheduling solution, Dash Self.
“You don’t become the best by operating in a silo,” said Jeff Gartland, CEO of Relatient. “Customer voices are integral to Relatient’s mission of improving access to care through intelligent, innovative solutions. We welcome these accomplished professionals to our CAB and look forward to continued collaboration in leading the market with innovative solutions that improve access to care.”
New members will join an already distinguished group of leaders, including Andrew Wade, Chief Executive Officer at OrthoSC; Erika Noll, Chief Operating Officer at Peachtree Orthopedics; Jalal Shawwa, VP of Consumer and Patient Experience & Contact Center Operations at Ascension; Jeff Goldberg, Chief Operations Officer at Resurgens Orthopaedics; Jeff McPherson, MBA, FACMPE, Market President – East TN at Tennessee Orthopaedic Alliance; Laura Dalton, DO, MBA, Chief Medical Operating Officer at Planned Parenthood Mar Monte; and Kimble Jenkins, Chief Executive Officer at OrthoSouth.
The CAB will regularly convene via virtual and in-person meetings throughout the year. Relatient will draw on the Board’s experiences and expertise to improve operational excellence and inform future innovation as the organization expands its footprint in more areas of specialty healthcare.
“Patient access will continue to play a key role in digital transformation for healthcare organizations, no matter what their specialty,” said Tanner Sloan, COO of Texas Orthopedics. “It’s exciting to work with a partner like Relatient who not only recognizes this, but also proactively seeks the feedback of its customers to continue to remain relevant in a quickly changing market. I’m grateful for the opportunity to sit on the CAB and help improve Relatient’s offerings, which will make a difference at Texas Orthopedics, and at healthcare organizations throughout the country.”
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