PolyAI Launches Agentic AI Team to Boost CX Insights & Growth
Three new AI agent roles join PolyAI’s proven customer-facing agents, creating a dynamic automated workforce for the contact center PolyAI today announced the launch of...
Author : PolyAI
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PolyAI builds the world’s most lifelike AI agents for customer engagement — designed to handle complex conversations, deliver measurable results, and scale across industries. Our Agent Studio, the only voice-first omnichannel platform built on billions of data points from real customer interactions, helps enterprises like FedEx, Marriott, and Unicredit hold millions of conversations every year. Our clients achieve outcomes including 391% ROI and 83% faster call routing, and we’ve raised $120m to date from investors including NVIDIA and Khosla Ventures.