Clari Appoints InfoSec Expert Steve Gentry as Chief Security Officer
Clari, the revenue operations leader, announced today that Steve Gentry is joining the company as its Chief Security Officer (CSO). Bringing nearly 20 years of expertise in...
Category : Chatbots
Senseforth.ai Brings Conversational CX on Web, Chat to PFI Mega Life
PFI Mega Life Insurance, a joint-venture between Prudential Financial Inc. and Indonesia-based CT Corpora, launched a customer service conversational experience ‘Meli’ on Web and WhatsApp...
Inference Solutions Wins Award for Best Conversational AI Interface
Inference Solutions, a global provider of Intelligent Virtual Agents (IVAs), today announced that its Studio platform has won the “Best Conversational Interface” award from AI...
Nuance Brings its Conversational AI Dragon Medical VA to Epic EHR
Nuance® Communications, Inc. (NASDAQ: NUAN) announced the advancement of Nuance’s virtual assistant technology for customers using the Epic electronic health record (EHR). Built upon Nuance’s leading Dragon Medical solution...
SmartAction Conversational AI Promotes President Gary Davis to CEO
SmartAction®, a leading provider of AI-powered virtual agents for contact centers, today announces its promotion of Gary Davis from President to Chief Executive Officer. Prior to President...
Uniphore’s Conversational Service AI Platform to Power WNS’ EXPIRIUS
Uniphore, an early leader in Conversational Service Automation, today announced that it will be providing its advanced conversational service automation platform to WNS, a leading...
LivePerson Announces AI-Powered Conversational Cloud™ Command Center
LivePerson, Inc. (Nasdaq: LPSN), a global leader in Conversational AI, today announced its enterprise-grade Conversational Cloud, where hundreds of the world’s largest brands build and run AI-powered...
USGIC Launches AI-powered Conversational Agent for Motor Insurance
The Covid-19 pandemic has caused ambiguity and disruption in customer services across the world and has changed the life of people in unthinkable ways. In...
Nuance to Deploy Conversational AI for Cabify’s Riders, Drivers
Nuance® Communications, Inc. (NASDAQ: NUAN) today announced Cabify, one of the fastest growing ride-hailing companies, has deployed its Intelligent Engagement Platform to open up new digital customer service channels and enhance...