Merck Manuals, a comprehensive digital health resource, announced today it has launched a new search tool enhanced by artificial intelligence to provide patients and other health care consumers with streamlined access to the trusted medical information and resources provided by the Manuals. The new tool, powered by Google Cloud’s Vertex AI Search and implemented in partnership with Google Cloud Consulting, scans the comprehensive content in the Merck Manuals to bring users reliable and relevant insights and search results.
“We’re committed to providing access to the best and most current medical information to people around the world, and this new AI-powered tool is our latest step in advancing that mission,” said Merck Manuals Editor-in-Chief Sandy Falk, MD. “The Manuals AI-enhanced search allows patients, families, and all health care consumers to get access to trustworthy medical information in a faster way. All content in the Manuals is written by leading physician experts, not by AI or medical writers. This new tool provides the best of both worlds, users get the benefit of the latest technology, promptly receiving medical information from the same reliable source they’ve trusted for over 100 years.”
Users can ask questions like “how should I treat a bee sting?” or “what are the signs of covid?” and receive a detailed AI-generated response. They can also do further research through the search results provided along with the answer that link to relevant consumer chapters and resources from the Manuals. The answers are clear and easy to understand, and the tool supports many different languages. It is designed to provide patient-focused medical information, including references and further resources, to help enable more informed decisions.
The new feature is now live and appears as a floating button on every page of the Merck Manuals consumer website.
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