Tag : Capacity

Chatbots

Capacity Expands Conversational AI with 13th Acquisition

PR Newswire
AI-powered support automation platform acquires KLaunch, bringing together two platforms committed to transforming how organizations connect with their audiences Capacity, the AI-powered support automation platform...
Software/ platforms

Capacity Raises $92M to Boost AI Support for Contact Centers

PR Newswire
Capacity Acquires Call Criteria and Verbio Technologies to Expand Speech Analytics, Voice Automation and QA Capabilities Capacity, the AI-powered support automation platform for Contact Centers,...