Conversational Texting Platform Drips Receives Investment
With a focus on new product innovation, Drips will expand its conversational engagement platform to help brands drive conversations during moments that matter Drips, the...
Tag : Chatbot
Gupshup Raises $240 Million for Conversational Messaging
Investment establishes Gupshup as the leader in Conversational Messaging, accelerates product innovation for digital commerce enablement, M&A activity & global GTM expansion Gupshup, the leader...
NICE Redefines Proactive Conversational AI for Digital Experiences
With the addition of CXone SmartReach, NICE is delivering the industry’s most comprehensive integrated suite for digitally fluent customer service NICE (NASDAQ: NICE), today announced...
ISG & Cognigy to Bring Benefits of Conversational AI to Clients
ISG Automation to offer Cognigy’s low-code conversational AI platform to help enterprises lower costs, improve user experience ISG Automation, the pure-play intelligent automation business of...
Mashreq Bank selects Kore.ai’s Conversational AI
Kore.ai, a top conversational AI software company, today announced its partnership with Mashreq Bank, one of the leading financial institutions in the UAE, to enhance...
Higher Education Institutions Rely on Chatbot Leader Jenzabar
More Than 50 Institutions Selected or Expanded Their Use of Jenzabar Solutions to Modernize Recruitment, Retention, Financial Aid, Online Learning, and Other Critical Operations Jenzabar,...
Berlin Brands Group Relies on Cognigy – Smart Bots
Global e-commerce company chooses Cognigy.AI to answer inquiries from customers 24/7 via voice- and chatbots, relieving contact centers and boosting sales with conversational commerce Cognigy,...
Chatbot Claims Processes to Have Strong Impact on Carriers
BizVibe has identified the use of AI-assisted claims processes as a major trend for the insurance carriers industry. Insurers are using AI to help automate...
Conversational AI Leader [24]7.ai Extends Omnichannel CX Leadership
New applications, neural text-to-speech, technology integrations with Salesforce and Google and HIPAA Compliance make it easier than ever to enable a world-class customer experience  [24]7.ai,...
Sapiens Launches Chatbot Module BotConnect and LiveConnect
Enhanced solution empowers digital engagement with AI-based chatbot and omnichannel capabilities, as demand for top-notch customer experience continues to reshape the insurance industry Sapiens International...